AMENITIES

SERVICE ACCOMMODATIONS

  • 31 minute oil change including a car wash
  • Roadside Assistance: 24/7 while your vehicle is under warranty
  • Key cutting on site: We are the only Lexus Dealership in the Tri-state area that can cut and program keys while you wait
  • Quick Dent Repair available (must SCHEDULE AN APPOINTMENT in advance)
  • Window Tinting available for form and function
  • Clear bra to protect the front end of your vehicle from road debris
  • L/CERTIFIED PRE-OWNED VEHICLES: includes 2 year unlimited mileage warranty AND the first four services at no charge!
  • COURTESY HAND CAR WASH during your service appointment… our treat!
  • Lexus Loaner Vehicle: Complimentary with service over 2 hours (when available)
  • LEXUS VEHICLE EXCHANGE PROGRAM: While you’re in for servicing, we can provide a trade-in value for that new or used car that you’ve had your eye on
  • NO charge on all new vehicles for the first and second service
  • Performance Lexus Rivercenter Service Department

CONVENIENCE IS KEY

  • We want to make things convenient for you- MEET OUR STAFF!
  • Private consultations with your service provider.
  • Female and Male service/sales associates- Lisa Bernstein, Performance Lexus RiverCenter’s General Manager, provides a FEMALE FRIENDLY ENVIRONMENT to better meet all our customers’ needs.
  • Pickup and delivery for service at no charge!
  • Car to Curb valet service to CVG & Lunken: drop your vehicle off for service while you’re out of town and we can take you to the airport and pick you up after.
  • Extended weekend hours

LET US PAMPER YOU: LEXUS ELITE DEALERSHIP

  • Lexus Customer Lounge: complete with complimentary refreshments, snacks, your choice of coffee, and warm Otis Spunkmeyer treats.
  • Java Lounge: quiet waiting area with coffee/tea waiting for you!
  • Lexus Office: personal private work stations with phones (most say they get more work done here than in their offices!)
  • Future Lexus Owners Lounge: children’s waiting area
  • Outside Lounge available for enjoying nice weather
  • Free WiFi for all guests
  • Lexus parts boutique for all of your signature Lexus wear and accessories!
  • VIP to cocktail receptions, new model launches, complimentary lunches served by chefs, masseuse, and Greaters Ice Cream