Great staff, great service. I use only this dealership for sales and service of my Lexus for 13 years

Had do drive 90 miles because they had a car that I wanted but is rather hard to find. Memorial day late afternoon when I arrived. They all probably wanted to close up and go grill some hot dogs but Andrew took great care of me anyway. Also Michael, the used car manager, did me a kindness by reducing the price of the car by what they would have spent reconditioning it, so that I could take it home that afternoon. Nice. Hannah got me in and out of the finance office in 10 minutes. Lastly, never thought I'd ever actually see a Lexus LFA in person, but there it was in the showroom. That was worth the drive alone. (If you don't know what an LFA is, then this will mean nothing to you. If you DO...then you know what I'm talking about.) Good experience and I am absolutely thrilled with the car I bought. Thank you all.

When you come in for service Emma and others were very polite and respectful. I was told how much each service would cost and no service was completed without my approval.

Superior service from Pate Faulkner. Simple, straight-forward, no pressure. Highly recommend Pate and Performance.

The entire staff made the visit very pleasing. Nothing but the greatest review. Dean was very accommodating and Kelly made sure the whole experience was good.

Andrew and Brent truly made my car buying experience a memorable journey. From the very beginning, they took the time to understand my needs and were completely transparent throughout the process. Their approach was welcoming and never pushy, which made a big difference. Even when Andrew was unavailable, Brent stepped in seamlessly and was always ready to answer my questions. Both of them went the extra mile by sharing their personal contact information so I could reach out anytime—something you don’t see often. Everything was handled on time, and they made the entire purchase process as smooth and stress-free as possible. I really appreciate their professionalism, honesty, and dedication to customer satisfaction. Highly recommend working with them!

Our advisor was Noah. He did an excellent job welcoming us and answering every question we had. We chose to wait at the dealership and he continued ijuay checked in on us. We also love the fact that the person working on our car posted a video narrating all that was done and walking us through the health check of our vehicle. Excellent staff and Excellent Service.

Very Welcoming and great experience as a first time buyer ! Andrew was great highly recommend! 10/10

Easiest and fastest that I have ever purchased a car. Everything was great from selection, prep, finance office, and sales. I would not hesitate to send family and friends to this dealership!

Casey is a dishonest used-car sales manager. Some people may say, “What do you expect from a used-car salesperson?” but in my experience most are actually ethical. Unfortunately, that was not the case with Casey. We had agreed on the price of a vehicle, and since I was an out-of-state buyer, I had already booked a flight and hotel to complete the purchase. While I was in the middle of completing the paperwork, the salesperson called me and told me that Casey had sold the car to someone else. I had already passed on two other vehicles because we had an agreement on this one. This experience was extremely disappointing and unprofessional.

I had a colleague recently purchase a new Lexus from Performance Lexus Northern Kentucky. She referred me to her sales professional Andrew Wilburn after her great experience working with him. He took his time guiding me through the entire process in landing me into purchasing a new 350 F Sport. I left knowing I can call him anytime time with questions. I would recommend Andrew to anyone thinking about buying a vehicle from this dealership.

We recently purchased a used vehicle from them, and the overall experience was great. We will definitely use them in the future if needed!

We had an excellent experience working with Andrew Wilburn! We traveled 2 hours to purchase a car from him because he was incredibly accommodating, friendly, and genuinely kind to my family throughout the entire process. He really took the time to understand my price range and worked hard to find the best car and the best possible deal for me. There was never any pressure. You can tell he truly cares about his customers and goes the extra mile to make sure you leave happy. I would absolutely recommend him to anyone looking for great car buying experience!

I had a great experience with Andrew Wilburn. He got my family a wonderful car. He was very patient with me and my family. I live in Ohio and I was not given a good deal in Dublin Lexus but I got a great deal here at Performance Lexus Northern Kentucky. Andrew worked very hard with me and got a great price! I will be back to buy another car after this is paid off! Thank you Andrew Wilburn!

We had a very good experience dealing with Performance Lexus Northern Kentucky. We enjoyed working with the salesperson Mark Welch. What a nice young man and so pleasant to deal with. They honored the sale price from earlier in the week that had ended and gave us a very fair deal on our trade-in.